Frequently Asked Questions (FAQ)

Which currencies are supported?

If there's a currency you require which isn't already supported below, let us know via the chat widget or [email protected] and we can usually add them for you within a few hou...

421 0 0 04th April 2022

Will Shoprocket slow down my site?

The average ecommerce site’s load time has increased from last year’s 7.36 seconds to 8.56 seconds. Shoprocket is different....

445 1 0 04th April 2022

Which languages are supported?

If there's a language you require which isn't already supported below, let us know via the chat widget or [email protected] and we can usually add them for you within a few hou...

434 0 0 04th April 2022

Which payment gateways are supported?

We currently support 30+ payment methods via Stripe, PayPal and offline payments. We have more gateways in private beta, contact us if there's one you'd like enabled....

455 0 0 04th April 2022

How to change/manage the store language

How to set your store default language, and add more languages for your customers to choose from...

122 0 0 20th April 2022

How much does it cost?

Shoprocket pricing is different from other ecommerce platforms, we don't take a percentage of your sales, and we don't hold your funds. ...

119 0 0 02nd May 2022

Is there a minimum contract term?

Is there a minimum contract term when using Shoprocket?...

127 0 0 02nd May 2022

Do I need an SSL certificate on my website to use Shoprocket?

Although Shoprocket is served over HTTPS, we strongly advise that you have an SSL certificate installed on your own site for customer peace of mind. We recommend CloudFlare for thi...

130 0 0 02nd May 2022

How to add custom email information on a per product basis

The text of the email that is sent to Customers when a Product is ordered can be customised with a few simple steps....

38 0 0 09th May 2022

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