Adding Terms & Conditions / Privacy Policies

Updated on 24th June 2023 in Customisations

Providing clear terms and conditions, as well as privacy policies, is crucial for any online store. They not only protect your business but also build trust with customers by letting them know how their personal information will be used and what they can expect from your services.

Benefits of Displaying Terms and Privacy Policies

  1. Transparency: Displaying these policies clearly can help to build customer trust as they can clearly see what their rights and obligations are.

  2. Legal Protection: Your terms and conditions can protect your business by limiting your liability and ensuring that you are compliant with any relevant laws and regulations.

  3. Control: These policies allow you to set the rules for your online store, such as returns and refunds policies.

How to Add Terms & Conditions / Privacy Policies to Your Cart

Step 1: Log in to Your Dashboard

Start by logging into your Shoprocket dashboard.

Step 2: Navigate to Checkout Settings

Once logged in, go to "Settings" and then find the "Checkout" section.

Step 3: Add Your Policies

Look for the section for "Terms And Conditions". Here, you have two options:

  • 1. Copy and paste your terms and conditions / privacy policies directly into the provided text box. These will be displayed in a modal/pop-up when a customer clicks on them.

  • 2. Enter a URL to the terms and conditions or privacy policies on your website. This will direct customers to the relevant page in a new window when they click on the links.

Step 4: Enabling the Policies

Once you have added your terms and conditions and privacy policy, they will be displayed as a link in the cart during the checkout process.

Customers must check the box to confirm they agree with your terms and conditions in order to proceed to checkout. You have the option to "Check the "Terms and Conditions" checkbox by default", which would mean that the checkbox is already selected when the customer arrives. However, we suggest not enabling this in order to remain legally compliant and to ensure that customers make an active choice to agree to your terms and conditions.

By including your terms and conditions and privacy policy in your Shoprocket checkout process, you can ensure a transparent shopping experience for your customers and provide legal protection for your business.

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